5 Hot HVAC Trends To Watch Out For in 2020

Posted by Admin on Dec 20, 2019

5 Hot HVAC Trends To Watch Out For in 2020



2020 is going to be the year of growth for HVAC businesses in general. With the market sentiments in favor of HVAC businesses, Owners should look forward to scaling their teams, adapting smarter technology and even expanding to new geographies/locations.

This article on HVAC today talks about how the HVAC business hired 1.2 Million people in 2018 and how that number is set to grow in 2020. As a HVAC business owner, Now would be a good time to identify the need and then hire qualified technicians before the business heats up in 2020. While increasing the number of qualified technicians in your unit is going to be crucial, it will also be exciting to see how many HVAC business owners take the plunge and expand into new geographies that they service.

Comparing this year’s business prospects with last year’s, 43.1% of respondents said they expect business to increase by 5 to 10%, while 23.5% said they expect business to increase by more than 10% this year.


2)Mobile Payment Collection

Cheques are soon becoming a thing of the past. Mobile-first payment collection has rapidly become the more favoured option over the last few years. The more traditional methods of payment collection like cheques and ACH are heavily people dependent and take a lot of time in processing. Here is a snapshot from a study from Honeywell on how much time it takes to “money in the bank” from the moment the cheque is brought back to the office.

Screenshot 2019-12-19 at 8.19.40 PM

Collecting payments right after completion of a job is now possible with a variety of mobile payment processors like square ,pay-pal payments etc.


3)The ever-important - Green Tech

“Smart Sustainable Tech” is no more buzzwords for the boardrooms. The implementation of Green-tech is going to be on the rise in 2020 as the world moves toward decreasing environmental footprint. The solutions are not as expensive as they once used to be.

A study has shown that up to 77% of utility bills in a home come from electronics that are in standby or off, including equipment. With good insulation, utility bills can be reduced and HVAC efficiency can be increased by up to 30%.

Ice Powered air conditioners are the most energy-efficient options. They reduce the power usage by an impressive 30%. Similarly, Geothermal energy is an expanding option in the US. An example would be the usage of a unique piping system called the Earth -Loop which uses the consistency of underground temperatures.



Adopting Smart HVAC systems. Turning on your heater when you are 4 blocks away from your home, through your mobile phone is now a reality. The Internet of Things has made it possible for homeowners and contractors to communicate with all sorts of powered devices.With just a few clicks you can switch on and switch off a lot of the electronics at home, including your HVAC systems.

Google Home, Amazon Alexa, and Apple Homepod are making it extremely simple and affordable to control the electronics at home with their intuitive user experiences.

From a commercial/Industrial point of view, HVAC systems collect operational data, move it to the cloud and then incorporate third party services. With IoT now in the picture, it is now proactively making smarter decisions and preparing for the future in an energy-efficient way.

5)Mobile First

The Field Service Industry is moving from “Mobile also” to “Mobile First”. The Field techs are now empowered with applications on their mobile phones that allow them to check their schedule, read and take notes on the job, get help from colleagues in real-time, mark their job complete and even collect payment on the spot.

It is now an integral part of the day for the growing Field Tech community.

For a business, it makes sense to invest in mobile devices, applications and softwares that are mobile-first as they make the team productive, increase communication and the ability for your field tech to ask for help in real-time while everything being documented leading to happier customer experiences.

With this Mobile-first software, daily operations for a business like reporting, payroll, etc are automated and easily accessible/operable.  

Text messages get more opens than emails. Your customers want to be notified about their appointment, the timing, the technician visiting them, etc. Being Mobile-first always keeps your customer in the loop and informed.

“64% of customers won’t rehire an HVAC company that’s late to an appointment but 73% of customers are more likely to rehire a tardy service company if they receive a notification.”

Want to learn about how Smartserv’s mobile first field service management platform will set you up for success in 2020? Reach out to us at

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